/* =========================================================================
   Agincy Client Control Center
   Design goals: large readable type, generous space, obvious tap targets,
   plain-language hierarchy. Agency colours (near-black + lime) preserved.
   ========================================================================= */

:root {
  /* surfaces */
  --bg: #080a0e;
  --bg-2: #0b0e14;
  --surface: #12161e;
  --surface-2: #171c26;
  --surface-3: #1e2532;
  --line: #262e3c;
  --line-strong: #333d4e;

  /* ink — every value below clears 4.5:1 on --surface */
  --ink: #f7f9fc;
  --ink-2: #aab4c5;
  --ink-3: #8994a8;

  /* agency accent */
  --accent: #d9ff52;
  --accent-2: #b6e02f;
  --accent-ink: #131806;
  --accent-wash: rgba(217, 255, 82, .12);
  --accent-wash-2: rgba(217, 255, 82, .06);

  /* status — always shipped with a text label, never colour alone */
  --good: #6ce8ad;
  --warn: #ffcf7a;
  --bad: #ff8a91;
  --info: #8bb8ff;

  /* type */
  --font: Inter, ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --fs-micro: 13px;
  --fs-small: 14px;
  --fs-body: 15px;
  --fs-lead: 17px;

  /* geometry */
  --r-sm: 10px;
  --r: 14px;
  --r-lg: 20px;
  --r-pill: 999px;
  --tap: 44px;
  --shell-pad: 32px;
  --safety-h: 40px;

  --shadow: 0 24px 60px rgba(0, 0, 0, .45);
  --shadow-sm: 0 4px 16px rgba(0, 0, 0, .25);
  --ring: 0 0 0 3px rgba(217, 255, 82, .38);
}

* { box-sizing: border-box; }

html, body { min-height: 100%; }

body {
  margin: 0;
  background: var(--bg);
  color: var(--ink);
  font-family: var(--font);
  font-size: var(--fs-body);
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

body.auth-pending .app-shell,
body.auth-pending .safety-bar,
body.auth-pending .tabbar { visibility: hidden; }
.auth-gate {
  position: fixed; inset: 0; z-index: 500; display: none; place-items: center; padding: 24px;
  background: radial-gradient(circle at 20% 10%, rgba(217,255,82,.08), transparent 32%), var(--bg);
}
body.auth-pending .auth-gate { display: grid; }
.auth-card {
  width: min(460px, 100%); padding: 34px; border: 1px solid var(--line-strong); border-radius: var(--r-lg);
  background: var(--surface); box-shadow: var(--shadow);
}
.auth-brand { display:flex; align-items:center; gap:12px; margin-bottom:30px; }
.auth-card h1 { font-size: clamp(28px, 7vw, 42px); line-height:1.05; letter-spacing:-.035em; }
.auth-card > p { color:var(--ink-2); margin:12px 0 24px; }
.auth-card .field { margin-bottom:14px; }
.auth-message { min-height:24px; margin-top:14px; color:var(--ink-2); }
.auth-message.error { color:var(--bad); }

button, input, textarea, select { font: inherit; color: inherit; }
button { cursor: pointer; }
h1, h2, h3, p { margin: 0; }

:focus-visible { outline: none; box-shadow: var(--ring); border-radius: var(--r-sm); }

.skip-link {
  position: fixed; top: 8px; left: 8px; z-index: 200;
  background: var(--accent); color: var(--accent-ink);
  padding: 10px 16px; border-radius: var(--r-sm); font-weight: 700;
  transform: translateY(-160%); transition: transform .16s;
}
.skip-link:focus { transform: translateY(0); }

/* ---------- safety bar ------------------------------------------------- */

.safety-bar {
  position: fixed; inset: 0 0 auto; z-index: 60;
  height: var(--safety-h);
  display: flex; align-items: center; justify-content: center; gap: 10px;
  padding: 0 16px;
  background: var(--accent); color: var(--accent-ink);
  font-size: var(--fs-micro); font-weight: 700; letter-spacing: .01em;
  text-align: center;
}
.safety-text { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.pulse-dot {
  width: 8px; height: 8px; border-radius: 50%; flex: none;
  background: var(--accent-ink); animation: pulse 2.4s ease-in-out infinite;
}
@keyframes pulse { 0%, 100% { opacity: 1; transform: scale(1); } 50% { opacity: .35; transform: scale(.75); } }

/* ---------- shell ------------------------------------------------------ */

.app-shell {
  display: grid;
  grid-template-columns: 276px minmax(0, 1fr);
  min-height: calc(100vh - var(--safety-h));
  margin-top: var(--safety-h);
}

.sidebar {
  position: fixed; top: var(--safety-h); bottom: 0; width: 276px; z-index: 50;
  display: flex; flex-direction: column;
  padding: 20px 16px 16px;
  background: var(--bg-2);
  border-right: 1px solid var(--line);
  overflow-y: auto;
}

.brand { display: flex; align-items: center; gap: 12px; padding: 0 6px 22px; }
.brand-mark {
  width: 38px; height: 38px; flex: none; display: grid; place-items: center;
  background: var(--accent); color: var(--accent-ink);
  font-weight: 900; font-size: 18px; border-radius: 12px;
}
.brand-copy { display: flex; flex-direction: column; }
.brand-name { font-family: "Avenir Light", "Avenir Next", Avenir, "Helvetica Neue", sans-serif; font-size: 20px; font-weight: 300; letter-spacing: .14em; line-height: 1.1; }
.brand-subtitle { color: var(--ink-3); font-size: var(--fs-micro); }
.sidebar-close { display: none; margin-left: auto; background: none; border: 0; font-size: 26px; color: var(--ink-2); width: var(--tap); height: var(--tap); border-radius: var(--r-sm); }

.workspace-card {
  width: 100%; display: flex; align-items: center; gap: 12px; text-align: left;
  padding: 12px; margin-bottom: 22px;
  background: var(--surface); border: 1px solid var(--line); border-radius: var(--r);
  transition: border-color .15s, background .15s;
}
.workspace-card:hover { border-color: var(--line-strong); background: var(--surface-2); }
.workspace-avatar {
  width: 40px; height: 40px; flex: none; display: grid; place-items: center;
  border-radius: 11px; background: linear-gradient(140deg, #f0c4b1, #b87c6b);
  color: #22120c; font-weight: 900; font-size: var(--fs-small);
}
.workspace-copy { display: flex; flex-direction: column; min-width: 0; }
.workspace-copy strong { font-size: var(--fs-small); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.workspace-copy small { color: var(--ink-3); font-size: var(--fs-micro); }
.workspace-switch-icon { margin-left: auto; color: var(--ink-3); display: grid; flex: none; }

nav#main-nav { display: flex; flex-direction: column; gap: 2px; }
.nav-item {
  display: flex; align-items: center; gap: 13px;
  min-height: var(--tap); padding: 10px 12px;
  border: 0; background: transparent; color: var(--ink-2);
  border-radius: var(--r-sm); text-align: left;
  font-size: var(--fs-small); font-weight: 600;
  transition: background .15s, color .15s;
}
.nav-item .ic { flex: none; color: var(--ink-3); transition: color .15s; }
.nav-item:hover { background: var(--surface); color: var(--ink); }
.nav-item:hover .ic { color: var(--ink-2); }
.nav-item.active { background: var(--accent-wash); color: var(--accent); font-weight: 700; }
.nav-item.active .ic { color: var(--accent); }
.nav-count {
  margin-left: auto; min-width: 22px; padding: 2px 7px; border-radius: var(--r-pill);
  background: var(--surface-3); color: var(--ink-2);
  font-size: var(--fs-micro); font-weight: 700; text-align: center;
}
.nav-item.active .nav-count { background: rgba(217, 255, 82, .18); color: var(--accent); }
.nav-section-label {
  color: var(--ink-3); font-size: var(--fs-micro); font-weight: 700;
  letter-spacing: .1em; text-transform: uppercase;
  padding: 20px 12px 8px;
}

.sidebar-bottom { margin-top: auto; padding-top: 28px; display: grid; gap: 8px; }
.account-toggle { display: flex; align-items: center; gap: 12px; width: 100%; min-height: 48px; padding: 12px; background: transparent; border: 1px solid var(--line); border-radius: var(--r-sm); text-align: left; color: var(--ink-2); font-size: var(--fs-small); }
.account-toggle > span:first-child { display: flex; }
.account-chevron { margin-left: auto; display: flex; transition: transform .15s; }
.account-toggle[aria-expanded="true"] .account-chevron { transform: rotate(90deg); }
.account-toggle:hover, .account-toggle.active { background: var(--surface); color: var(--ink); }
#account-nav { display: grid; gap: 2px; margin: 6px 0 6px 12px; padding-left: 8px; border-left: 1px solid var(--line-strong); }
#account-nav .nav-item { font-size: 13px; gap: 10px; padding: 10px 8px; }
.usage-mini { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r); padding: 14px; }
.usage-mini-top { display: flex; justify-content: space-between; gap: 8px; font-size: var(--fs-micro); color: var(--ink-2); }
.usage-mini-top strong { color: var(--ink); }
.usage-mini small { color: var(--ink-3); font-size: var(--fs-micro); }

/* meter: fill carries state, track is a dim step of the same hue */
.meter { height: 8px; border-radius: var(--r-pill); background: var(--accent-wash); margin: 10px 0 8px; overflow: hidden; }
.meter i { display: block; height: 100%; border-radius: inherit; background: var(--accent); transition: width .6s cubic-bezier(.22,.61,.36,1); }
.meter.warn i { background: var(--warn); }
.meter.bad i { background: var(--bad); }

.help-button {
  display: flex; align-items: center; gap: 12px; width: 100%; text-align: left;
  min-height: var(--tap); padding: 9px 12px;
  background: var(--surface); border: 1px solid var(--line); border-radius: var(--r);
  transition: border-color .15s, background .15s;
}
.help-button:hover { border-color: var(--accent); background: var(--accent-wash-2); }
.help-button .help-icon { color: var(--accent); flex: none; display: grid; }
.help-button span:last-child { display: flex; flex-direction: column; }
.help-button strong { font-size: 13px; }
.help-button small { color: var(--ink-3); font-size: var(--fs-micro); }
.help-button.active { border-color: var(--accent); }

.sidebar-scrim {
  position: fixed; inset: 0; z-index: 45; background: rgba(0, 0, 0, .6);
  opacity: 0; pointer-events: none; transition: opacity .2s;
}
.sidebar-scrim.open { opacity: 1; pointer-events: auto; }

/* ---------- topbar ----------------------------------------------------- */

.main-area { grid-column: 2; min-width: 0; }

.topbar {
  position: sticky; top: var(--safety-h); z-index: 40;
  height: 72px; display: flex; align-items: center; gap: 14px;
  padding: 0 var(--shell-pad);
  background: rgba(8, 10, 14, .82);
  backdrop-filter: blur(18px);
  border-bottom: 1px solid var(--line);
}
.topbar-title { display: flex; flex-direction: column; min-width: 0; }
.topbar-workspace { color: var(--ink-3); font-size: var(--fs-micro); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.topbar-title strong { font-size: var(--fs-lead); font-weight: 700; letter-spacing: -.01em; }
.top-actions { margin-left: auto; display: flex; align-items: center; gap: 10px; }

.icon-btn {
  width: var(--tap); height: var(--tap); flex: none;
  display: grid; place-items: center; position: relative;
  background: var(--surface); border: 1px solid var(--line);
  border-radius: var(--r-sm); color: var(--ink-2);
  transition: border-color .15s, color .15s, background .15s;
}
.icon-btn:hover { border-color: var(--line-strong); color: var(--ink); background: var(--surface-2); }
.icon-btn.has-dot::after {
  content: ""; position: absolute; top: 9px; right: 9px;
  width: 8px; height: 8px; border-radius: 50%;
  background: var(--accent); border: 2px solid var(--surface);
}
.mobile-menu { display: none; }

.profile-button {
  width: var(--tap); height: var(--tap); flex: none; padding: 0;
  background: none; border: 0; display: grid; place-items: center;
}
.profile-button > span {
  width: 38px; height: 38px; display: grid; place-items: center; border-radius: 11px;
  background: linear-gradient(140deg, #f0c4b1, #b87c6b); color: #22120c;
  font-weight: 900; font-size: var(--fs-micro);
  transition: box-shadow .15s;
}
.profile-button:hover > span { box-shadow: 0 0 0 3px var(--surface-3); }

.view-host { padding: var(--shell-pad) var(--shell-pad) 96px; max-width: 1240px; margin: 0 auto; }

/* ---------- page furniture --------------------------------------------- */

.page-head { display: flex; justify-content: space-between; align-items: flex-end; gap: 24px; margin-bottom: 28px; flex-wrap: wrap; }
.page-head > div:first-child { max-width: 620px; }
.eyebrow { color: var(--accent); font-size: var(--fs-micro); font-weight: 700; letter-spacing: .1em; text-transform: uppercase; margin-bottom: 10px; }
h1 { font-size: 34px; font-weight: 800; letter-spacing: -.03em; line-height: 1.15; }
h2 { font-size: 21px; font-weight: 700; letter-spacing: -.015em; }
h3 { font-size: var(--fs-lead); font-weight: 700; }
.page-head p, .section-head p { color: var(--ink-2); margin-top: 10px; font-size: var(--fs-body); }
.section-head p { margin-top: 4px; font-size: var(--fs-small); }
.head-actions, .button-row { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; }
.head-actions select { width: auto; min-width: 170px; }

.section-title { margin: 34px 0 16px; }
.section-title h2 { font-size: 22px; }
.section-title p { color: var(--ink-2); font-size: var(--fs-small); margin-top: 4px; }

.section-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 16px; margin-bottom: 18px; }

.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  min-height: var(--tap); padding: 0 18px;
  background: var(--surface-2); color: var(--ink);
  border: 1px solid var(--line-strong); border-radius: var(--r-sm);
  font-size: var(--fs-small); font-weight: 650; white-space: nowrap;
  transition: transform .12s, background .15s, border-color .15s, box-shadow .15s;
}
.btn:hover { background: var(--surface-3); border-color: #465268; }
.btn:active { transform: translateY(1px); }
.btn.primary { background: var(--accent); color: var(--accent-ink); border-color: var(--accent); font-weight: 750; }
.btn.primary:hover { background: #e6ff7f; box-shadow: 0 6px 22px rgba(217, 255, 82, .2); }
.btn.ghost { background: transparent; }
.btn.wide { width: 100%; }
.btn:disabled { opacity: .42; cursor: not-allowed; transform: none; box-shadow: none; }
.btn.primary:disabled { background: var(--surface-2); color: var(--ink-3); border-color: var(--line); }
.btn .ic { flex: none; }

.mini-btn {
  display: inline-flex; align-items: center; gap: 6px;
  min-height: var(--tap); padding: 0 14px;
  background: transparent; color: var(--ink-2);
  border: 1px solid var(--line); border-radius: var(--r-sm);
  font-size: var(--fs-micro); font-weight: 650; white-space: nowrap;
  transition: color .15s, border-color .15s, background .15s;
}
.mini-btn:hover { color: var(--ink); border-color: var(--line-strong); background: var(--surface-2); }

.badge {
  display: inline-flex; align-items: center; gap: 7px;
  padding: 5px 12px; border-radius: var(--r-pill);
  border: 1px solid var(--line-strong); background: var(--surface-2);
  color: var(--ink-2); font-size: var(--fs-micro); font-weight: 650; white-space: nowrap;
}
.badge .dot { width: 7px; height: 7px; border-radius: 50%; background: currentColor; flex: none; }
.badge.good { color: var(--good); border-color: rgba(108, 232, 173, .3); background: rgba(108, 232, 173, .08); }
.badge.warn { color: var(--warn); border-color: rgba(255, 207, 122, .3); background: rgba(255, 207, 122, .08); }
.badge.bad { color: var(--bad); border-color: rgba(255, 138, 145, .3); background: rgba(255, 138, 145, .08); }
.badge.blue { color: var(--info); border-color: rgba(139, 184, 255, .3); background: rgba(139, 184, 255, .08); }
.badge.accent { color: var(--accent); border-color: rgba(217, 255, 82, .3); background: var(--accent-wash); }

.card {
  background: var(--surface); border: 1px solid var(--line);
  border-radius: var(--r-lg); box-shadow: var(--shadow-sm);
}
.card-pad { padding: 24px; }

.grid { display: grid; gap: 18px; }
.two-col { grid-template-columns: minmax(0, 1.5fr) minmax(300px, .85fr); }
.equal-col { grid-template-columns: repeat(2, minmax(0, 1fr)); }

.note {
  display: flex; gap: 12px; align-items: center; flex-wrap: wrap;
  padding: 16px 18px; margin-bottom: 20px;
  border: 1px solid rgba(139, 184, 255, .22); background: rgba(139, 184, 255, .06);
  border-radius: var(--r); color: var(--ink-2); font-size: var(--fs-small);
}
.note .ic { color: var(--info); flex: none; }
.note > span { flex: 1; min-width: 0; }
.note strong { color: var(--ink); }
.note .mini-btn { margin-left: auto; }

/* ---------- home ------------------------------------------------------- */

.hero {
  position: relative; overflow: hidden;
  padding: 30px; margin-bottom: 26px;
  background: linear-gradient(135deg, rgba(217, 255, 82, .1), var(--surface) 52%);
  border: 1px solid rgba(217, 255, 82, .2);
  border-radius: var(--r-lg);
  display: flex; align-items: center; gap: 26px; flex-wrap: wrap;
}
.hero::after {
  content: ""; position: absolute; right: -90px; top: -110px;
  width: 300px; height: 300px; border-radius: 50%;
  background: radial-gradient(circle, rgba(217, 255, 82, .16), transparent 68%);
  pointer-events: none;
}
.hero-badge {
  width: 62px; height: 62px; flex: none; display: grid; place-items: center;
  border-radius: 18px; background: var(--accent); color: var(--accent-ink);
}
.hero-copy { flex: 1; min-width: 240px; }
.hero-copy h2 { font-size: 26px; letter-spacing: -.02em; }
.hero-copy p { color: var(--ink-2); margin-top: 8px; font-size: var(--fs-body); }
.hero-figure { text-align: right; }
.hero-figure strong { display: block; font-size: 52px; font-weight: 800; letter-spacing: -.04em; line-height: 1; }
.hero-figure span { color: var(--ink-2); font-size: var(--fs-small); }

.choice-grid { display: grid; gap: 16px; grid-template-columns: repeat(2, minmax(0, 1fr)); }
.choice {
  display: flex; align-items: center; gap: 16px; text-align: left;
  padding: 22px; min-height: 104px;
  background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-lg);
  transition: transform .18s cubic-bezier(.22,.61,.36,1), border-color .18s, background .18s;
}
.choice:hover { transform: translateY(-3px); border-color: rgba(217, 255, 82, .45); background: var(--surface-2); }
.choice:hover .choice-arrow { color: var(--accent); transform: translateX(3px); }
.choice-icon {
  width: 50px; height: 50px; flex: none; display: grid; place-items: center;
  border-radius: 14px; background: var(--accent-wash); color: var(--accent);
}
.choice-copy { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.choice-copy strong { font-size: var(--fs-lead); font-weight: 700; }
.choice-copy small { color: var(--ink-2); font-size: var(--fs-small); line-height: 1.45; }
.choice-arrow { color: var(--ink-3); flex: none; transition: transform .18s, color .18s; }

/* ---------- stat tiles ------------------------------------------------- */

.stat-row { display: grid; gap: 16px; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); }
.stat {
  padding: 22px; background: var(--surface);
  border: 1px solid var(--line); border-radius: var(--r-lg);
}
.stat-label { color: var(--ink-2); font-size: var(--fs-small); font-weight: 600; }
.stat-value { font-size: 38px; font-weight: 800; letter-spacing: -.035em; line-height: 1.1; margin: 10px 0 6px; }
.stat-meta { color: var(--ink-3); font-size: var(--fs-micro); display: flex; align-items: center; gap: 6px; }
.stat-meta.up { color: var(--good); }
.stat-meta.down { color: var(--info); }

/* ---------- charts ------------------------------------------------------
   Single-series magnitude: one hue, hairline solid grid, thin marks with a
   rounded data-end, direct label only on the extreme, hover tooltip, and a
   table view so no value is gated behind hover.
   ---------------------------------------------------------------------- */

.chart-figure { margin: 0; }
.chart-plot {
  position: relative; height: 210px;
  display: flex; align-items: flex-end; gap: 8px;
  padding-top: 26px;
  border-bottom: 1px solid var(--line);
}
.chart-plot::before, .chart-plot::after {
  content: ""; position: absolute; left: 0; right: 0;
  border-top: 1px solid var(--line); pointer-events: none;
}
.chart-plot::before { top: 34%; }
.chart-plot::after { top: 67%; }
.col {
  position: relative; flex: 1; height: 100%; min-width: 0;
  display: flex; align-items: flex-end; justify-content: center;
  border-radius: 6px 6px 0 0;
}
.col .fill {
  width: 100%; max-width: 18px; min-height: 4px;
  border-radius: 4px 4px 0 0;
  background: var(--accent);
  transition: filter .15s, transform .18s;
  transform-origin: bottom;
  animation: grow .55s cubic-bezier(.22,.61,.36,1) backwards;
}
@keyframes grow { from { transform: scaleY(0); } }
.col:hover .fill { filter: brightness(1.15); }
.col .peak {
  position: absolute; top: -24px; left: 50%; transform: translateX(-50%);
  font-size: var(--fs-micro); font-weight: 700; color: var(--ink);
  white-space: nowrap;
}
.chart-axis { display: flex; gap: 8px; padding-top: 10px; }
.chart-axis span {
  flex: 1; text-align: center; min-width: 0;
  color: var(--ink-3); font-size: var(--fs-micro);
  font-variant-numeric: tabular-nums;
}
.chart-tip {
  position: absolute; z-index: 5; pointer-events: none;
  transform: translate(-50%, -100%);
  padding: 8px 12px; border-radius: var(--r-sm);
  background: var(--surface-3); border: 1px solid var(--line-strong);
  box-shadow: var(--shadow-sm);
  font-size: var(--fs-micro); white-space: nowrap; opacity: 0; transition: opacity .12s;
}
.chart-tip.show { opacity: 1; }
.chart-tip strong { color: var(--accent); }
figcaption { color: var(--ink-3); font-size: var(--fs-micro); margin-top: 12px; }

.data-view { margin-top: 16px; }
.data-view summary {
  display: inline-flex; align-items: center; gap: 8px; cursor: pointer;
  min-height: var(--tap); padding: 0 14px; width: fit-content;
  border: 1px solid var(--line); border-radius: var(--r-sm);
  color: var(--ink-2); font-size: var(--fs-micro); font-weight: 650;
}
.data-view summary:hover { color: var(--ink); border-color: var(--line-strong); }
.data-view summary::-webkit-details-marker { display: none; }
.data-view table { width: 100%; border-collapse: collapse; margin-top: 14px; }
.data-view th, .data-view td {
  text-align: left; padding: 9px 12px; font-size: var(--fs-micro);
  border-bottom: 1px solid var(--line);
}
.data-view th { color: var(--ink-3); font-weight: 650; }
.data-view td { font-variant-numeric: tabular-nums; }

/* ranked horizontal bars — nominal categories, one hue, direct-labelled */
.rank-row { display: grid; grid-template-columns: 1fr; gap: 8px; padding: 13px 0; border-top: 1px solid var(--line); }
.rank-row:first-child { border-top: 0; }
.rank-top { display: flex; justify-content: space-between; gap: 12px; font-size: var(--fs-small); }
.rank-top strong { font-variant-numeric: tabular-nums; }
.rank-track { height: 10px; border-radius: var(--r-pill); background: var(--accent-wash); overflow: hidden; }
.rank-track i {
  display: block; height: 100%; border-radius: inherit; background: var(--accent);
  animation: slide .6s cubic-bezier(.22,.61,.36,1) backwards;
}
@keyframes slide { from { transform: scaleX(0); transform-origin: left; } }

/* ---------- call list (cards, not a dense table) ----------------------- */

.toolbar { display: flex; gap: 12px; align-items: center; margin-bottom: 18px; flex-wrap: wrap; }
.search-box { position: relative; flex: 1; min-width: 240px; }
.search-box .ic { position: absolute; left: 15px; top: 50%; transform: translateY(-50%); color: var(--ink-3); pointer-events: none; }
.search-box input { padding-left: 46px; }
input, textarea, select {
  width: 100%; min-height: var(--tap); padding: 11px 15px;
  background: var(--surface); color: var(--ink);
  border: 1px solid var(--line); border-radius: var(--r-sm);
  font-size: var(--fs-small); outline: none;
  transition: border-color .15s, box-shadow .15s;
}
select { appearance: none; padding-right: 40px; background-image: linear-gradient(45deg, transparent 50%, var(--ink-3) 50%), linear-gradient(135deg, var(--ink-3) 50%, transparent 50%); background-position: calc(100% - 20px) 50%, calc(100% - 14px) 50%; background-size: 6px 6px; background-repeat: no-repeat; }
textarea { min-height: 116px; resize: vertical; line-height: 1.6; }
.prompt-editor { min-height: 220px; }
input:focus, textarea:focus, select:focus { border-color: var(--accent-2); box-shadow: 0 0 0 3px rgba(217, 255, 82, .14); }
input::placeholder, textarea::placeholder { color: var(--ink-3); }
.toolbar select { width: auto; min-width: 168px; flex: none; }

.call-list { display: grid; gap: 12px; }
.call-card {
  display: grid;
  grid-template-columns: 46px minmax(0, 1fr) auto;
  gap: 16px; align-items: center;
  padding: 18px; width: 100%; text-align: left;
  background: var(--surface); border: 1px solid var(--line); border-radius: var(--r);
  transition: border-color .16s, background .16s, transform .16s;
}
.call-card:hover { border-color: var(--line-strong); background: var(--surface-2); transform: translateX(2px); }
.call-card.selected { border-color: var(--accent); background: var(--accent-wash-2); }
.call-avatar {
  width: 46px; height: 46px; display: grid; place-items: center; border-radius: 13px;
  background: var(--surface-3); color: var(--ink-2);
}
.call-card.ok .call-avatar { background: rgba(108, 232, 173, .12); color: var(--good); }
.call-card.attn .call-avatar { background: rgba(255, 207, 122, .12); color: var(--warn); }
.call-body { min-width: 0; }
.call-head { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.call-head strong { font-size: var(--fs-body); }
.call-sub { color: var(--ink-2); font-size: var(--fs-small); margin-top: 5px; }
.call-sub .sep { color: var(--ink-3); margin: 0 7px; }
.call-actions { display: flex; align-items: center; gap: 10px; flex: none; }
.call-duration { color: var(--ink-3); font-size: var(--fs-micro); font-variant-numeric: tabular-nums; }
.select-toggle {
  width: var(--tap); height: var(--tap); flex: none; display: grid; place-items: center;
  border: 2px solid var(--line-strong); border-radius: 9px; background: transparent;
  color: transparent; transition: .15s;
}
.call-card.selected .select-toggle { background: var(--accent); border-color: var(--accent); color: var(--accent-ink); }

.selection-bar[hidden] { display: none; }
.selection-bar {
  position: sticky; bottom: 18px; z-index: 30;
  display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap;
  padding: 14px 18px; margin-top: 16px;
  background: var(--surface-3); border: 1px solid var(--line-strong);
  border-radius: var(--r); box-shadow: var(--shadow);
  font-size: var(--fs-small);
}
.empty { padding: 56px 24px; text-align: center; color: var(--ink-2); }
.empty .ic { color: var(--ink-3); margin-bottom: 14px; }
.empty strong { display: block; font-size: var(--fs-lead); color: var(--ink); margin-bottom: 6px; }

/* ---------- generic lists ---------------------------------------------- */

.list-grid { display: grid; gap: 12px; }
.list-row {
  display: grid; grid-template-columns: 48px minmax(0, 1fr) auto;
  gap: 16px; align-items: center;
  padding: 16px; background: var(--surface);
  border: 1px solid var(--line); border-radius: var(--r);
}
.list-icon {
  width: 48px; height: 48px; display: grid; place-items: center;
  border-radius: 13px; background: var(--surface-3); color: var(--accent); font-weight: 800;
}
.list-copy { min-width: 0; }
.list-copy strong { display: block; font-size: var(--fs-body); }
.list-copy span { display: block; color: var(--ink-2); font-size: var(--fs-small); margin-top: 4px; }
.row-actions { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; justify-content: flex-end; }

.info-row { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 16px; align-items: center; padding: 16px 0; border-top: 1px solid var(--line); }
.info-row:first-child { border-top: 0; }
.info-row strong { display: block; font-size: var(--fs-body); }
.info-row small { color: var(--ink-2); font-size: var(--fs-small); }
.info-row .ok { color: var(--good); display: inline-flex; }

.synced-list { display: grid; border-top: 1px solid var(--line); }
.synced-row {
  display: flex; align-items: center; justify-content: space-between; gap: 14px;
  min-height: 50px; padding: 10px 0; border-bottom: 1px solid var(--line);
}
.synced-row > span { min-width: 0; }
.synced-row strong, .synced-row small { display: block; }
.synced-row small { color: var(--ink-3); font-size: var(--fs-micro); }
.modal-service-list { max-height: 440px; overflow-y: auto; padding-right: 8px; }

.request-route {
  display: grid; gap: 12px; margin-top: 24px; padding-top: 20px;
  border-top: 1px solid var(--line);
}
.request-route > div { display: grid; grid-template-columns: 26px minmax(0, 1fr); gap: 12px; color: var(--ink-2); }
.request-route .ic { color: var(--accent); margin-top: 2px; }
.request-route strong, .request-route small { display: block; }
.request-route strong { color: var(--ink); font-size: var(--fs-small); }
.request-route small { margin-top: 3px; font-size: var(--fs-micro); line-height: 1.5; }

.plan-includes {
  display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px;
}
.plan-includes span {
  display: flex; align-items: center; gap: 9px; padding: 12px 14px;
  background: var(--surface-2); border: 1px solid var(--line); border-radius: var(--r-sm);
  color: var(--ink-2); font-size: var(--fs-small);
}
.plan-includes .ic { color: var(--good); flex: none; }

/* ---------- agent setup ------------------------------------------------ */

.agent-config-shell { display: grid; grid-template-columns: 242px minmax(0, 1fr); min-height: 690px; background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-lg); overflow: hidden; box-shadow: var(--shadow-sm); }
.config-sidebar { padding: 18px 14px; background: rgba(8, 11, 16, .52); border-right: 1px solid var(--line); }
.config-agent { display: grid; grid-template-columns: 44px minmax(0, 1fr); gap: 11px; align-items: center; padding: 10px 8px 18px; border-bottom: 1px solid var(--line); }
.config-agent > .badge { grid-column: 1 / -1; justify-content: center; }
.config-avatar { width: 44px; height: 44px; display: grid; place-items: center; border-radius: 13px; background: var(--accent); color: var(--accent-ink); font-weight: 900; }
.config-agent strong, .config-agent small { display: block; }
.config-agent small { color: var(--ink-3); margin-top: 3px; font-size: 11px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.config-nav { display: grid; gap: 5px; margin-top: 16px; }
.config-nav-item { display: grid; grid-template-columns: 22px minmax(0, 1fr) 16px; gap: 10px; align-items: center; min-height: 46px; padding: 0 11px; color: var(--ink-2); background: transparent; border: 1px solid transparent; border-radius: var(--r-sm); text-align: left; font-size: var(--fs-small); font-weight: 650; }
.config-nav-item > .ic:last-child { color: var(--ink-3); }
.config-nav-item:hover { background: var(--surface-2); color: var(--ink); }
.config-nav-item.active { background: var(--accent-wash); border-color: rgba(217, 255, 82, .22); color: var(--accent); }
.config-mobile-menu { display: none; }
.config-version { margin-top: 18px; padding: 15px 11px 0; border-top: 1px solid var(--line); }
.config-version span, .config-version strong, .config-version small { display: block; }
.config-version span { color: var(--ink-3); font-size: 11px; }
.config-version strong { margin-top: 4px; font-size: var(--fs-small); }
.config-version small { color: var(--ink-3); margin-top: 3px; font-size: 11px; }
.agent-config-panel { min-width: 0; padding: 28px; }
.config-panel-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 20px; margin-bottom: 24px; }
.config-panel-head h2 { font-size: 26px; }
.config-panel-head p { color: var(--ink-2); margin-top: 6px; font-size: var(--fs-small); }
.config-overview-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
.config-tile { display: grid; grid-template-columns: 46px minmax(0, 1fr) 20px; gap: 14px; align-items: start; min-height: 164px; padding: 19px; background: var(--surface-2); color: var(--ink); border: 1px solid var(--line); border-radius: var(--r); text-align: left; transition: border-color .15s, transform .15s; }
.config-tile:hover { transform: translateY(-2px); border-color: rgba(217, 255, 82, .36); }
.config-tile-icon { width: 46px; height: 46px; display: grid; place-items: center; border-radius: 13px; background: var(--surface-3); color: var(--accent); }
.config-tile > .ic { align-self: center; color: var(--ink-3); }
.config-tile-copy { min-width: 0; }
.config-tile-title { display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap; }
.config-tile-title strong { font-size: var(--fs-body); }
.config-tile-copy > small { display: block; color: var(--ink-2); margin-top: 5px; font-size: var(--fs-micro); }
.config-tile-copy > p { display: -webkit-box; margin-top: 14px; overflow: hidden; color: var(--ink-3); font-size: var(--fs-small); line-height: 1.5; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.config-editor-grid { display: grid; grid-template-columns: minmax(0, 1.2fr) minmax(280px, .8fr); gap: 24px; }
.config-textarea { min-height: 260px; }
.config-prompt-editor { min-height: 480px; font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; font-size: 14px; }
.compact-phone { max-width: 390px; }
.editor-meta { display: flex; gap: 9px; flex-wrap: wrap; margin-top: 10px; }
.editor-meta span { padding: 5px 9px; border-radius: var(--r-pill); background: var(--surface-2); color: var(--ink-3); font-size: 11px; }
.config-included { display: flex; gap: 9px; align-items: center; flex-wrap: wrap; padding: 16px; margin-top: 18px; border: 1px solid var(--line); border-radius: var(--r-sm); background: var(--surface-2); }
.config-included strong { width: 100%; font-size: var(--fs-small); }
.config-included span { padding: 6px 10px; border-radius: var(--r-pill); background: rgba(139, 184, 255, .08); color: var(--info); font-size: var(--fs-micro); }
.config-counts { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 18px; }
.config-counts > span { min-height: 48px; display: flex; align-items: center; gap: 7px; padding: 9px 14px; background: var(--surface-2); border: 1px solid var(--line); border-radius: var(--r-sm); color: var(--ink-2); font-size: var(--fs-small); }
.config-counts strong { color: var(--ink); font-size: var(--fs-lead); }
.config-search { max-width: 480px; margin-bottom: 22px; }
.config-catalog-layout { display: grid; grid-template-columns: minmax(0, 1fr) minmax(300px, .88fr); gap: 24px; }
.config-catalog-layout h3 { margin-bottom: 12px; }
.config-service-list, .config-staff-list { display: grid; max-height: 520px; overflow-y: auto; border: 1px solid var(--line); border-radius: var(--r); }
.config-service-row { display: flex; align-items: center; justify-content: space-between; gap: 12px; min-height: 61px; padding: 10px 15px; background: transparent; color: var(--ink); border: 0; border-bottom: 1px solid var(--line); text-align: left; }
.config-service-row:last-child { border-bottom: 0; }
.config-service-row:hover { background: var(--surface-2); }
.config-service-row span, .config-service-row small { display: block; }
.config-service-row small { color: var(--ink-3); margin-top: 3px; font-size: 11px; }
.config-service-row > .ic { color: var(--ink-3); flex: none; }
.config-staff-row { display: grid; grid-template-columns: 44px minmax(0, 1fr) auto; gap: 12px; align-items: start; padding: 15px; border-bottom: 1px solid var(--line); }
.config-staff-row:last-child { border-bottom: 0; }
.config-staff-row .list-icon { width: 44px; height: 44px; }
.config-staff-row strong, .config-staff-row small { display: block; }
.config-staff-row small { color: var(--ink-2); margin-top: 2px; font-size: var(--fs-micro); }
.config-staff-row p { color: var(--ink-3); margin-top: 7px; font-size: 11px; line-height: 1.45; }
.knowledge-config-list { display: grid; gap: 12px; }
.knowledge-config-row { display: grid; grid-template-columns: 46px minmax(0, 1fr) auto; gap: 15px; align-items: start; padding: 18px; border: 1px solid var(--line); border-radius: var(--r); background: var(--surface-2); }
.knowledge-type-icon { width: 46px; height: 46px; display: grid; place-items: center; border-radius: 13px; background: var(--accent-wash); color: var(--accent); }
.knowledge-title { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.knowledge-config-row p { display: -webkit-box; margin-top: 9px; overflow: hidden; color: var(--ink-2); font-size: var(--fs-small); line-height: 1.55; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.knowledge-config-row div > small { display: block; color: var(--ink-3); margin-top: 8px; font-size: 11px; }
.knowledge-editor { min-height: 260px; }
.variable-table { overflow: hidden; border: 1px solid var(--line); border-radius: var(--r); }
.variable-head, .variable-row { display: grid; grid-template-columns: minmax(150px, .7fr) minmax(0, 1.2fr) minmax(130px, .7fr); gap: 14px; align-items: center; min-height: 58px; padding: 10px 16px; border-bottom: 1px solid var(--line); }
.variable-head { min-height: 44px; background: var(--surface-2); color: var(--ink-3); font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .05em; }
.variable-row:last-child { border-bottom: 0; }
.variable-row code { color: var(--accent); font-size: var(--fs-micro); }
.variable-row strong { font-size: var(--fs-small); }
.variable-row span { color: var(--ink-2); font-size: var(--fs-micro); }
.config-modal-status { display: flex; gap: 8px; flex-wrap: wrap; margin: 16px 0 6px; }

.square-toolbar { display: flex; gap: 12px; align-items: center; margin-bottom: 16px; }
.square-toolbar .search-box { flex: 1; }
.square-record-list { display: grid; border: 1px solid var(--line); border-radius: var(--r); overflow: hidden; }
.square-record-row { display: grid; grid-template-columns: minmax(220px, 1.4fr) minmax(100px, .45fr) minmax(100px, .45fr) auto auto; gap: 14px; align-items: center; min-height: 74px; padding: 12px 16px; background: var(--surface); border-bottom: 1px solid var(--line); }
.square-record-row:last-child { border-bottom: 0; }
.square-record-row:hover { background: var(--surface-2); }
.square-record-main strong, .square-record-main small, .square-record-value span, .square-record-value strong { display: block; }
.square-record-main small, .square-record-value span { color: var(--ink-3); margin-top: 3px; font-size: 11px; }
.square-record-value strong { margin-top: 3px; font-size: var(--fs-small); }
.square-record-row > .row-actions { flex-wrap: wrap; }
.quick-switch { display: grid; grid-template-columns: auto auto; gap: 2px 9px; align-items: center; min-width: 112px; padding: 8px 10px; border: 1px solid var(--line); border-radius: var(--r-sm); background: var(--surface-2); cursor: pointer; }
.quick-switch > span { grid-column: 1 / -1; color: var(--ink-3); font-size: 10px; font-weight: 750; text-transform: uppercase; letter-spacing: .05em; }
.quick-switch input { position: absolute; opacity: 0; pointer-events: none; }
.quick-switch > i { width: 36px; height: 21px; padding: 2px; border: 1px solid var(--line-strong); border-radius: 20px; background: var(--surface-3); transition: .15s; }
.quick-switch > i::after { content: ""; display: block; width: 15px; height: 15px; border-radius: 50%; background: var(--ink-3); transition: .15s; }
.quick-switch input:checked + i { border-color: var(--good); background: var(--good); }
.quick-switch input:checked + i::after { transform: translateX(15px); background: #fff; }
.quick-switch input:focus-visible + i { outline: 3px solid var(--focus); outline-offset: 2px; }
.quick-switch input:disabled + i { opacity: .45; }
.quick-switch > b { color: var(--warn); font-size: 12px; }
.quick-switch.on > b { color: var(--good); }
.employee-switch { width: 100%; grid-template-columns: minmax(0, 1fr) auto auto; margin: 14px 0; }
.employee-switch > span { grid-column: auto; color: var(--ink-2); font-size: var(--fs-micro); text-transform: none; letter-spacing: 0; }
.square-team-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.square-team-card { display: flex; flex-direction: column; min-height: 270px; padding: 20px; background: var(--surface); border: 1px solid var(--line); border-radius: var(--r); }
.square-team-head { display: grid; grid-template-columns: 46px minmax(0, 1fr); gap: 12px; align-items: center; }
.square-team-head > .badge { grid-column: 1 / -1; justify-self: start; }
.square-team-head strong, .square-team-head small { display: block; }
.square-team-head small { color: var(--ink-2); margin-top: 3px; font-size: var(--fs-micro); }
.square-team-card > p { flex: 1; color: var(--ink-2); margin-top: 16px; font-size: var(--fs-small); line-height: 1.55; }
.team-knowledge-status { display: flex; align-items: center; gap: 8px; padding: 10px 0; margin: 14px 0; border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); color: var(--good); font-size: var(--fs-micro); }
.team-knowledge-status.off { color: var(--warn); }
.agent-context-preview { max-height: 52vh; padding: 16px; margin-top: 18px; overflow: auto; border: 1px solid var(--line); border-radius: var(--r-sm); background: var(--bg); color: var(--ink-2); font: 12px/1.55 ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; white-space: pre-wrap; overflow-wrap: anywhere; }
.knowledge-source-row { display: grid; grid-template-columns: 48px minmax(0, 1fr) auto auto; gap: 14px; align-items: center; padding: 16px; margin-bottom: 26px; background: rgba(108, 232, 173, .06); border: 1px solid rgba(108, 232, 173, .22); border-radius: var(--r); }
.knowledge-source-icon, .knowledge-file-icon { width: 48px; height: 48px; display: grid; place-items: center; border-radius: 13px; background: rgba(108, 232, 173, .1); color: var(--good); }
.knowledge-source-row strong, .knowledge-source-row small { display: block; }
.knowledge-source-row small { color: var(--ink-2); margin-top: 4px; font-size: var(--fs-small); }
.knowledge-doc-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 18px; margin-bottom: 14px; }
.knowledge-doc-head p { color: var(--ink-2); margin-top: 4px; font-size: var(--fs-small); }
.knowledge-doc-head.manual-head { padding-top: 26px; margin-top: 26px; border-top: 1px solid var(--line); }
.knowledge-document-list { display: grid; border: 1px solid var(--line); border-radius: var(--r); overflow: hidden; }
.knowledge-document-row { display: grid; grid-template-columns: 44px minmax(0, 1fr) auto auto; gap: 13px; align-items: center; min-height: 70px; padding: 11px 14px; border-bottom: 1px solid var(--line); }
.knowledge-document-row:last-child { border-bottom: 0; }
.knowledge-file-icon { width: 44px; height: 44px; background: var(--surface-3); color: var(--info); }
.knowledge-document-row strong, .knowledge-document-row small { display: block; }
.knowledge-document-row small { color: var(--ink-3); margin-top: 3px; font-size: 11px; }
.compact-empty { padding: 28px 18px; }
.compact-variables { margin-top: 4px; }
.toggle-row { display: flex; align-items: center; justify-content: space-between; gap: 16px; min-height: 60px; padding: 12px 0; }
.toggle-row.full { grid-column: 1 / -1; }
.toggle-row span strong, .toggle-row span small { display: block; }
.toggle-row span small { color: var(--ink-3); margin-top: 3px; font-size: var(--fs-micro); }
.toggle-row input { position: absolute; opacity: 0; pointer-events: none; }
.toggle-row > i { width: 48px; height: 27px; padding: 3px; flex: none; border-radius: 20px; background: var(--surface-3); border: 1px solid var(--line-strong); transition: .15s; }
.toggle-row > i::after { content: ""; display: block; width: 19px; height: 19px; border-radius: 50%; background: var(--ink-3); transition: .15s; }
.toggle-row input:checked + i { background: var(--accent); border-color: var(--accent); }
.toggle-row input:checked + i::after { transform: translateX(20px); background: var(--accent-ink); }
.toggle-row input:focus-visible + i { outline: 3px solid var(--focus); outline-offset: 2px; }
.temporary-head { display: flex; align-items: center; justify-content: space-between; gap: 18px; padding-bottom: 18px; }
.temporary-head strong, .temporary-head small { display: block; }
.temporary-head small { color: var(--ink-2); margin-top: 4px; font-size: var(--fs-small); }
.temporary-list { display: grid; border: 1px solid var(--line); border-radius: var(--r); overflow: hidden; }
.temporary-row { display: grid; grid-template-columns: 44px minmax(0, 1fr) auto auto; gap: 14px; align-items: center; min-height: 76px; padding: 13px 16px; background: var(--surface-2); border-bottom: 1px solid var(--line); }
.temporary-row:last-child { border-bottom: 0; }
.temporary-row.disabled { opacity: .58; }
.temporary-icon { width: 44px; height: 44px; display: grid; place-items: center; border-radius: 12px; background: var(--accent-wash); color: var(--accent); }
.temporary-row strong, .temporary-row small { display: block; }
.temporary-row small { color: var(--ink-2); margin-top: 4px; font-size: var(--fs-small); }
.dynamic-source-list { display: grid; gap: 0; }
.dynamic-source-row { display: grid; grid-template-columns: 48px minmax(0, 1fr) auto auto; gap: 14px; align-items: center; padding: 16px 0; border-bottom: 1px solid var(--line); }
.dynamic-source-row:first-child { padding-top: 0; }
.dynamic-source-row:last-child { padding-bottom: 0; border-bottom: 0; }
.dynamic-source-row strong, .dynamic-source-row small { display: block; }
.dynamic-source-row small { color: var(--ink-2); margin-top: 4px; font-size: var(--fs-small); }

/* ---------- chat panels ------------------------------------------------ */

.training-layout, .support-layout { grid-template-columns: minmax(0, 1.35fr) minmax(300px, .9fr); }
.chat-card { display: flex; flex-direction: column; min-height: 560px; }
.chat-card-head { display: flex; justify-content: space-between; align-items: center; gap: 16px; padding: 20px 24px; border-bottom: 1px solid var(--line); }
.assistant-id { display: flex; align-items: center; gap: 14px; }
.assistant-avatar {
  width: 46px; height: 46px; flex: none; display: grid; place-items: center; border-radius: 14px;
  background: var(--accent); color: var(--accent-ink); font-weight: 900; font-size: var(--fs-lead);
}
.assistant-id p { color: var(--ink-2); font-size: var(--fs-small); margin-top: 2px; }
.chat-stream { flex: 1; overflow-y: auto; padding: 22px 24px; display: flex; flex-direction: column; gap: 16px; }
.chat-message {
  max-width: 84%; padding: 14px 17px; border-radius: 16px;
  font-size: var(--fs-body); line-height: 1.6;
}
.chat-message.assistant { align-self: flex-start; background: var(--surface-2); border: 1px solid var(--line); border-bottom-left-radius: 5px; }
.chat-message.user { align-self: flex-end; background: var(--accent); color: var(--accent-ink); border-bottom-right-radius: 5px; }
.chat-message small { display: block; margin-top: 8px; font-size: var(--fs-micro); opacity: .72; }
.quick-prompts { display: flex; gap: 9px; flex-wrap: wrap; padding: 0 24px 14px; }
.quick-prompt {
  min-height: var(--tap); padding: 0 14px; border-radius: var(--r-pill);
  background: transparent; border: 1px dashed var(--line-strong); color: var(--ink-2);
  font-size: var(--fs-micro); font-weight: 600;
  transition: .15s;
}
.quick-prompt:hover { color: var(--accent); border-color: var(--accent); border-style: solid; background: var(--accent-wash-2); }
.chat-composer { display: flex; gap: 12px; align-items: flex-end; padding: 16px 24px 20px; border-top: 1px solid var(--line); }
.chat-composer textarea { min-height: 56px; max-height: 160px; }

.doc-card { padding: 24px; }
.doc-section { padding: 18px 0; border-top: 1px solid var(--line); }
.doc-section:first-of-type { border-top: 0; }
.doc-section strong { display: block; font-size: var(--fs-small); color: var(--ink-2); text-transform: uppercase; letter-spacing: .07em; margin-bottom: 10px; }
.doc-section p, .doc-section li { font-size: var(--fs-body); line-height: 1.65; }
.doc-section ul { margin: 0; padding-left: 20px; display: grid; gap: 8px; }
.pending-patch {
  margin-top: 18px; padding: 20px; border-radius: var(--r);
  border: 1px solid rgba(217, 255, 82, .35); background: var(--accent-wash-2);
}
.pending-patch strong { display: block; color: var(--accent); margin-bottom: 12px; font-size: var(--fs-small); }
.pending-patch q { display: block; font-size: var(--fs-body); line-height: 1.6; margin-bottom: 18px; }

/* ---------- forms, previews, tabs -------------------------------------- */

.tabs { display: flex; gap: 6px; border-bottom: 1px solid var(--line); margin-bottom: 24px; overflow-x: auto; }
.tab {
  min-height: var(--tap); padding: 0 16px; background: none; border: 0;
  border-bottom: 2px solid transparent; color: var(--ink-2);
  font-size: var(--fs-small); font-weight: 650; white-space: nowrap;
}
.tab.active { color: var(--accent); border-bottom-color: var(--accent); }
.tab:hover { color: var(--ink); }

.form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 20px; }
.field { display: grid; gap: 8px; }
.field.full { grid-column: 1 / -1; }
.field label { font-size: var(--fs-small); font-weight: 650; }
.field small { color: var(--ink-3); font-size: var(--fs-micro); line-height: 1.5; }
.field input:disabled { opacity: .6; }
.dirty { border-color: rgba(217, 255, 82, .5) !important; background: var(--accent-wash-2) !important; }

.phone-preview { background: var(--bg); border: 1px solid var(--line); border-radius: var(--r); padding: 20px; }
.phone-top { display: flex; justify-content: space-between; gap: 12px; color: var(--ink-3); font-size: var(--fs-micro); padding-bottom: 14px; border-bottom: 1px solid var(--line); }
.wave { height: 52px; display: flex; align-items: center; justify-content: center; gap: 4px; margin: 22px 0; }
.wave i { display: block; width: 4px; border-radius: 4px; background: var(--accent); height: var(--h); animation: bob 1.5s ease-in-out infinite; animation-delay: var(--d); }
@keyframes bob { 0%, 100% { transform: scaleY(1); } 50% { transform: scaleY(.42); } }
.preview-bubble {
  max-width: 460px; padding: 16px 18px; border-radius: 16px 16px 16px 5px;
  background: #eef1f6; color: #14171d; font-size: var(--fs-body); line-height: 1.6;
}

.upload-zone {
  padding: 44px 24px; margin-bottom: 20px; text-align: center;
  border: 2px dashed var(--line-strong); border-radius: var(--r-lg); background: var(--surface);
  transition: border-color .16s, background .16s;
}
.upload-zone.drag { border-color: var(--accent); background: var(--accent-wash-2); }
.upload-zone .ic { color: var(--accent); margin-bottom: 14px; }
.upload-zone strong { display: block; font-size: var(--fs-lead); }
.upload-zone p { color: var(--ink-2); font-size: var(--fs-small); margin-top: 8px; }
.upload-actions { display: flex; gap: 12px; justify-content: center; margin-top: 20px; flex-wrap: wrap; }

/* ---------- cards: tools, plans, timeline ------------------------------ */

.tool-grid, .upgrade-grid { grid-template-columns: repeat(auto-fit, minmax(270px, 1fr)); }
.tool-card, .upgrade-card { padding: 24px; display: flex; flex-direction: column; gap: 12px; }
.tool-head, .upgrade-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; }
.tool-logo, .upgrade-logo {
  width: 48px; height: 48px; display: grid; place-items: center;
  border-radius: 14px; background: var(--accent-wash); color: var(--accent);
}
.tool-card p, .upgrade-card p { color: var(--ink-2); font-size: var(--fs-small); line-height: 1.6; flex: 1; }
.upgrade-price { font-size: 30px; font-weight: 800; letter-spacing: -.035em; }
.upgrade-price small { font-size: var(--fs-small); color: var(--ink-2); font-weight: 500; }
.upgrade-card.enabled { border-color: rgba(108, 232, 173, .35); }

.plan-banner {
  display: flex; justify-content: space-between; align-items: center; gap: 24px; flex-wrap: wrap;
  padding: 28px; margin-bottom: 20px;
  background: linear-gradient(120deg, rgba(217, 255, 82, .11), var(--surface) 48%);
}
.plan-name { font-size: 27px; font-weight: 800; letter-spacing: -.02em; }
.plan-meta { color: var(--ink-2); font-size: var(--fs-small); margin-top: 6px; }
.plan-price { font-size: 30px; font-weight: 800; letter-spacing: -.03em; }
.plan-price small { font-size: var(--fs-small); color: var(--ink-2); font-weight: 500; }

.timeline { position: relative; padding-left: 26px; }
.timeline::before { content: ""; position: absolute; left: 6px; top: 8px; bottom: 8px; border-left: 1px solid var(--line-strong); }
.timeline-item { position: relative; padding-bottom: 24px; }
.timeline-item:last-child { padding-bottom: 0; }
.timeline-item::before {
  content: ""; position: absolute; left: -24px; top: 6px;
  width: 9px; height: 9px; border-radius: 50%; background: var(--good);
  box-shadow: 0 0 0 4px var(--surface);
}
.timeline-item strong { font-size: var(--fs-body); }
.timeline-item p { color: var(--ink-2); font-size: var(--fs-small); margin: 6px 0; line-height: 1.55; }
.timeline-item time { color: var(--ink-3); font-size: var(--fs-micro); }

.step-list { display: grid; gap: 12px; margin: 18px 0; }
.step { display: grid; grid-template-columns: 32px minmax(0, 1fr) auto; gap: 14px; align-items: center; padding: 14px 16px; border: 1px solid var(--line); border-radius: var(--r); }
.step-dot { width: 30px; height: 30px; display: grid; place-items: center; border-radius: 50%; background: var(--surface-3); color: var(--ink-2); font-size: var(--fs-micro); font-weight: 700; }
.step.done .step-dot { background: var(--good); color: #072216; }
.step.running .step-dot { background: var(--accent); color: var(--accent-ink); animation: pulse 1.1s infinite; }
.step span { font-size: var(--fs-small); }
.step small { color: var(--ink-3); font-size: var(--fs-micro); }

.support-request { padding: 18px 0; border-top: 1px solid var(--line); }
.support-request:first-child { border-top: 0; }
.request-head { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; }
.request-head strong { font-size: var(--fs-body); }
.support-request p { color: var(--ink-2); font-size: var(--fs-small); margin: 8px 0; }
.request-meta { display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap; color: var(--ink-3); font-size: var(--fs-micro); }

/* ---------- drawer, modal, toast --------------------------------------- */

.drawer-backdrop, .modal-backdrop {
  position: fixed; inset: 0; z-index: 70; background: rgba(4, 6, 9, .68);
  backdrop-filter: blur(3px);
  opacity: 0; pointer-events: none; transition: opacity .2s;
}
.drawer-backdrop.open, .modal-backdrop.open { opacity: 1; pointer-events: auto; }

.drawer {
  position: fixed; z-index: 80; right: 0; top: 0; bottom: 0;
  width: min(620px, 100%); padding: 26px;
  background: var(--bg-2); border-left: 1px solid var(--line);
  box-shadow: var(--shadow); overflow-y: auto;
  transform: translateX(102%); transition: transform .28s cubic-bezier(.22,.61,.36,1);
}
.drawer.open { transform: translateX(0); }
.drawer-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 18px; padding-bottom: 20px; border-bottom: 1px solid var(--line); margin-bottom: 22px; }
.drawer-head h2 { font-size: 23px; }
.drawer-head p { color: var(--ink-2); font-size: var(--fs-small); margin-top: 6px; }

.modal {
  position: fixed; z-index: 80; left: 50%; top: 50%;
  transform: translate(-50%, -46%) scale(.97);
  width: min(600px, calc(100vw - 32px)); max-height: min(86vh, 900px); overflow-y: auto;
  padding: 28px; background: var(--bg-2);
  border: 1px solid var(--line-strong); border-radius: var(--r-lg);
  box-shadow: var(--shadow);
  opacity: 0; pointer-events: none;
  transition: opacity .2s, transform .2s cubic-bezier(.22,.61,.36,1);
}
.modal.open { opacity: 1; pointer-events: auto; transform: translate(-50%, -50%) scale(1); }
.modal-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 18px; margin-bottom: 18px; }
.modal-head h2 { font-size: 23px; }
.modal > p { color: var(--ink-2); font-size: var(--fs-body); line-height: 1.6; }
.workspace-search { margin-bottom: 14px; }
.workspace-switch-list { display: grid; gap: 8px; }
.workspace-switch-row {
  width: 100%; min-height: 72px; display: grid; align-items: center;
  grid-template-columns: 42px minmax(0, 1fr) auto auto 20px; gap: 12px;
  padding: 12px; text-align: left; color: var(--ink);
  background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-sm);
}
.workspace-switch-row:hover, .workspace-switch-row.active { border-color: var(--accent); background: var(--accent-wash-2); }
.workspace-switch-row > span:nth-child(2) { min-width: 0; display: flex; flex-direction: column; }
.workspace-switch-row > span:nth-child(2) strong { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.workspace-switch-row > span:nth-child(2) small { color: var(--ink-3); }
.workspace-switch-row .admin-access { color: var(--ink-2); font-size: var(--fs-micro); white-space: nowrap; }
.workspace-switch-row > .ic { color: var(--ink-3); }
.system-section-card { display: grid; gap: 18px; }
.close-button {
  width: var(--tap); height: var(--tap); flex: none; display: grid; place-items: center;
  background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-sm);
  font-size: 22px; color: var(--ink-2);
}
.close-button:hover { color: var(--ink); border-color: var(--line-strong); }

.summary-grid { grid-template-columns: repeat(3, minmax(0, 1fr)); margin-bottom: 22px; }
.summary-box { padding: 16px; border: 1px solid var(--line); border-radius: var(--r); background: var(--surface); }
.summary-box span { display: block; color: var(--ink-3); font-size: var(--fs-micro); }
.summary-box strong { display: block; font-size: var(--fs-lead); margin-top: 6px; }

.audio-preview { padding: 18px; border: 1px solid var(--line); border-radius: var(--r); background: var(--surface); margin-bottom: 22px; }
.audio-controls { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; }
.audio-track { flex: 1; min-width: 120px; height: 8px; border-radius: var(--r-pill); background: var(--surface-3); overflow: hidden; }
.audio-track i { display: block; height: 100%; width: 0; background: var(--accent); border-radius: inherit; transition: width .3s linear; }
.audio-time { color: var(--ink-2); font-size: var(--fs-micro); font-variant-numeric: tabular-nums; }

.transcript { display: grid; gap: 16px; }
.turn { display: grid; grid-template-columns: 40px minmax(0, 1fr); gap: 14px; }
.turn-avatar { width: 40px; height: 40px; display: grid; place-items: center; border-radius: 12px; font-size: var(--fs-micro); font-weight: 800; }
.turn.agent .turn-avatar { background: var(--accent); color: var(--accent-ink); }
.turn.caller .turn-avatar { background: var(--surface-3); color: var(--ink-2); }
.turn-copy strong { display: block; font-size: var(--fs-small); margin-bottom: 5px; }
.turn-copy p { color: var(--ink-2); font-size: var(--fs-body); line-height: 1.6; }
.tool-event {
  display: flex; align-items: center; gap: 10px;
  padding: 12px 16px; border-radius: var(--r-sm);
  background: rgba(108, 232, 173, .07); border: 1px solid rgba(108, 232, 173, .2);
  color: var(--good); font-size: var(--fs-small);
}

.toast-stack { position: fixed; right: 20px; bottom: 20px; z-index: 120; display: grid; gap: 12px; width: min(370px, calc(100vw - 32px)); }
.toast {
  padding: 16px 18px; border-radius: var(--r);
  background: var(--surface-3); border: 1px solid var(--line-strong);
  box-shadow: var(--shadow);
  animation: toast-in .28s cubic-bezier(.22,.61,.36,1);
}
.toast strong { display: block; font-size: var(--fs-body); }
.toast p { color: var(--ink-2); font-size: var(--fs-small); margin-top: 5px; line-height: 1.5; }
@keyframes toast-in { from { opacity: 0; transform: translateY(14px); } }

/* ---------- mobile tab bar --------------------------------------------- */

.tabbar { display: none; }

/* ---------- entrance motion -------------------------------------------- */

.reveal { animation: reveal .38s cubic-bezier(.22,.61,.36,1) backwards; }
@keyframes reveal { from { opacity: 0; transform: translateY(10px); } }

/* ---------- responsive -------------------------------------------------- */

@media (max-width: 1100px) {
  .two-col, .training-layout, .support-layout { grid-template-columns: minmax(0, 1fr); }
  .equal-col { grid-template-columns: minmax(0, 1fr); }
}

@media (max-width: 900px) {
  :root { --shell-pad: 18px; }

  .app-shell { grid-template-columns: minmax(0, 1fr); }
  .main-area { grid-column: 1; }

  .sidebar {
    top: 0; width: min(300px, 86vw);
    transform: translateX(-102%); transition: transform .26s cubic-bezier(.22,.61,.36,1);
    padding-top: 18px;
  }
  .sidebar.open { transform: translateX(0); }
  .sidebar-close { display: grid; place-items: center; }

  .mobile-menu { display: grid; }
  .topbar { height: 64px; }
  .topbar-cta { display: none; }
  .view-host { padding-bottom: 120px; }

  h1 { font-size: 27px; }
  .hero { padding: 22px; gap: 18px; }
  .hero-figure { text-align: left; }
  .hero-figure strong { font-size: 42px; }

  .form-grid { grid-template-columns: minmax(0, 1fr); }
  .summary-grid { grid-template-columns: minmax(0, 1fr); }
  .call-card { grid-template-columns: 46px minmax(0, 1fr); }
  .call-actions { grid-column: 1 / -1; justify-content: space-between; padding-top: 6px; border-top: 1px solid var(--line); }
  .drawer { width: 100%; padding: 20px; }
  .agent-config-shell { grid-template-columns: minmax(0, 1fr); }
  .config-sidebar { border-right: 0; border-bottom: 1px solid var(--line); }
  .config-agent { grid-template-columns: 44px minmax(0, 1fr) auto; padding-bottom: 12px; }
  .config-agent > .badge { grid-column: auto; }
  .config-nav { display: flex; gap: 7px; overflow-x: auto; padding-bottom: 4px; }
  .config-nav-item { grid-template-columns: 20px auto; min-width: max-content; padding: 0 13px; }
  .config-nav-item > .ic:last-child { display: none; }
  .config-version { display: none; }
  .config-editor-grid, .config-catalog-layout { grid-template-columns: minmax(0, 1fr); }
  .compact-phone { max-width: none; }
  .square-team-grid { grid-template-columns: minmax(0, 1fr); }
  .square-record-row { grid-template-columns: minmax(0, 1fr) auto auto auto; }
  .square-record-main { grid-column: 1 / -1; }
  .chat-card { min-height: 480px; }
  .toast-stack { right: 12px; left: 12px; bottom: 92px; width: auto; }

  /* bottom tab bar: the primary navigation on a phone */
  .tabbar {
    position: fixed; bottom: 0; left: 0; right: 0; z-index: 55;
    display: grid; grid-auto-flow: column; grid-auto-columns: 1fr;
    padding: 6px 6px calc(6px + env(safe-area-inset-bottom));
    background: rgba(8, 10, 14, .94); backdrop-filter: blur(18px);
    border-top: 1px solid var(--line);
  }
  .tab-item {
    display: flex; flex-direction: column; align-items: center; gap: 4px;
    min-width: 0; overflow: hidden;
    min-height: 54px; padding: 8px 4px; background: none; border: 0;
    color: var(--ink-3); font-size: 12px; font-weight: 650;
    border-radius: var(--r-sm);
  }
  .tab-item span { max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
  .tab-item.active { color: var(--accent); }
  .tab-item .ic { transition: transform .18s; }
  .tab-item.active .ic { transform: translateY(-1px); }
}

@media (max-width: 760px) {
  .choice-grid { grid-template-columns: minmax(0, 1fr); }
  .plan-includes { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .config-overview-grid { grid-template-columns: minmax(0, 1fr); }
}

@media (max-width: 560px) {
  .safety-text { white-space: normal; font-size: 12px; line-height: 1.25; }
  .page-head { align-items: flex-start; }
  .section-head { flex-direction: column; gap: 10px; }
  .agent-config-panel { padding: 20px 17px; }
  .config-sidebar { padding: 12px 10px; }
  .config-nav { display: none; }
  .config-mobile-menu { display: grid; gap: 7px; margin-top: 12px; }
  .config-mobile-menu > span { color: var(--ink-3); font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .05em; }
  .config-panel-head { flex-direction: column; gap: 12px; }
  .config-panel-head .button-row, .config-panel-head .button-row .btn { width: 100%; }
  .config-tile { grid-template-columns: 42px minmax(0, 1fr) 18px; min-height: 0; padding: 15px; }
  .config-tile-icon { width: 42px; height: 42px; }
  .knowledge-config-row { grid-template-columns: 42px minmax(0, 1fr); }
  .knowledge-config-row > .btn { grid-column: 2; justify-self: start; }
  .knowledge-type-icon { width: 42px; height: 42px; }
  .variable-head { display: none; }
  .variable-row { grid-template-columns: minmax(0, 1fr); gap: 5px; padding: 13px 15px; }
  .config-staff-row { grid-template-columns: 42px minmax(0, 1fr); }
  .config-staff-row > .badge { grid-column: 2; justify-self: start; }
  .square-toolbar { align-items: stretch; flex-direction: column; }
  .square-record-row { grid-template-columns: repeat(2, minmax(0, 1fr)); padding: 14px; }
  .square-record-main { grid-column: 1 / -1; }
  .square-record-row > .quick-switch { justify-self: start; }
  .square-record-row > .row-actions { grid-column: 1 / -1; width: 100%; }
  .square-record-row > .row-actions .btn, .square-record-row > .row-actions .mini-btn { flex: 1; }
  .knowledge-source-row { grid-template-columns: 44px minmax(0, 1fr); padding: 14px; }
  .knowledge-source-icon { width: 44px; height: 44px; }
  .knowledge-source-row > .badge, .knowledge-source-row > .btn { grid-column: 2; justify-self: start; }
  .knowledge-doc-head { flex-direction: column; }
  .knowledge-doc-head .btn { width: 100%; }
  .knowledge-document-row { grid-template-columns: 42px minmax(0, 1fr); }
  .knowledge-document-row > .badge, .knowledge-document-row > .mini-btn { grid-column: 2; justify-self: start; }
  .temporary-head { align-items: stretch; flex-direction: column; }
  .temporary-head .btn { width: 100%; }
  .temporary-row { grid-template-columns: 42px minmax(0, 1fr); padding: 14px; }
  .temporary-row > .badge, .temporary-row > .row-actions { grid-column: 2; justify-self: start; }
  .dynamic-source-row { grid-template-columns: 44px minmax(0, 1fr); }
  .dynamic-source-row > .badge, .dynamic-source-row > .btn { grid-column: 2; justify-self: start; }
  .workspace-switch-row { grid-template-columns: 42px minmax(0, 1fr) 18px; }
  .workspace-switch-row > .badge, .workspace-switch-row .admin-access { grid-column: 2; justify-self: start; }
  .workspace-switch-row > .ic { grid-column: 3; grid-row: 1 / span 3; }
  .head-actions .btn { flex: 1; }
  .tabs {
    display: grid; grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px; border-bottom: 0; overflow: visible;
  }
  .tab {
    padding: 0 10px; white-space: normal;
    border: 1px solid var(--line); border-radius: var(--r-sm);
  }
  .tab.active { border-color: var(--accent); background: var(--accent-wash-2); }
  .list-row { grid-template-columns: 48px minmax(0, 1fr); gap: 14px; }
  .row-actions { grid-column: 2; justify-content: flex-start; }
  .plan-includes { grid-template-columns: minmax(0, 1fr); }
  .synced-row { align-items: flex-start; }
  .chat-card-head { flex-direction: column; align-items: flex-start; }
  .assistant-id { width: 100%; align-items: flex-start; }
  .chat-message { max-width: 92%; }
  .stat-value { font-size: 32px; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: .001ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: .001ms !important;
  }
}

/* Everyday client workspace */
:root { --safety-h: 0px; --fs-body: 16px; }
body.connection-error { --safety-h: 40px; }
[hidden] { display: none !important; }
.home-shortcuts { display: grid; grid-template-columns: minmax(0, 1fr); gap: 24px; margin-top: 28px; }
.home-shortcuts .card { display: flex; flex-direction: column; align-items: flex-start; }
.home-shortcuts .btn { margin-top: auto; }
.request-attachments > small { display: block; color: var(--ink-3); margin-top: 8px; }
#request-files { list-style: none; padding: 0; margin: 8px 0 0; }
#request-files li { display: flex; align-items: center; gap: 8px; padding: 6px 0; border-bottom: 1px solid var(--line); }
#request-files li > span { flex: 1; min-width: 0; overflow-wrap: anywhere; font-size: 14px; }
#request-files small { color: var(--ink-3); }
#request-file-message { color: var(--warn); font-size: 14px; }
.request-saved-files { display: grid; justify-items: start; gap: 6px; margin-top: 8px; }
.request-saved-files .mini-btn { max-width: 100%; overflow-wrap: anywhere; text-align: left; }
.tool-action { border: 1px solid var(--line); border-radius: 12px; background: var(--bg-2); margin: 12px 0; overflow: hidden; }
.tool-action > summary { display: flex; align-items: center; gap: 12px; min-height: 64px; padding: 14px 16px; cursor: pointer; list-style: none; }
.tool-action > summary::-webkit-details-marker { display: none; }
.tool-action > summary > span { flex: 1; min-width: 0; overflow-wrap: anywhere; }
.tool-action summary strong, .tool-action summary small { display: block; }
.tool-action summary strong { color: var(--ink); font-size: 14px; font-weight: 650; }
.tool-action summary small, .call-detail-status { color: var(--ink-3); font-size: 13px; }
.tool-action summary > .ic:last-child { transition: transform .15s; flex: none; }
.tool-action[open] summary > .ic:last-child { transform: rotate(90deg); }
.tool-action-detail { border-top: 1px solid var(--line); padding: 16px; font-size: 14px; overflow-wrap: anywhere; }
.tool-action-detail h4 { margin: 18px 0 8px; color: var(--ink); }
.tool-action-detail h4:first-child { margin-top: 0; }
.tool-result-fields { margin: 0; }
.tool-result-fields > div { display: grid; grid-template-columns: minmax(90px, .7fr) minmax(0, 1.3fr); gap: 12px; padding: 7px 0; border-bottom: 1px solid var(--line); }
.tool-result-fields dt { color: var(--ink-3); }
.tool-result-fields dd { margin: 0; min-width: 0; }
.tool-result-fields .tool-result-fields > div { display: block; }
.tool-result-list { margin: 0; padding-left: 20px; }
.tool-result-list li { padding: 4px 0; }
.tool-error { color: var(--warn); }
.call-detail-status { padding: 12px 0; }
@media (max-width: 900px) {
  .sidebar { z-index: 70; overscroll-behavior: contain; }
  .sidebar-scrim { z-index: 65; }
  body.menu-open { overflow: hidden; }
  .tabbar { grid-template-columns: repeat(4, 1fr); }
}
.view-host { max-width: 1150px; padding-top: 38px; }
.page-head h1 { font-size: clamp(28px, 3vw, 36px); }
.page-head { margin-bottom: 28px; }
.call-inbox-tools { display: flex; flex-wrap: wrap; align-items: center; gap: 18px; justify-content: space-between; }
.call-inbox-tools .search-box { flex: 1; max-width: 350px; min-width: 220px; }
.segmented { display: inline-flex; gap: 4px; padding: 4px; border: 1px solid var(--line); border-radius: 12px; background: var(--bg-2); }
.segmented button { min-height: 44px; padding: 10px 16px; border: 0; border-radius: 8px; background: transparent; color: var(--ink-2); font-size: 15px; font-weight: 650; }
.segmented button[aria-pressed="true"] { color: var(--ink); background: var(--surface-3); }
.segmented span { margin-left: 6px; color: var(--ink-3); font-size: 13px; }
.call-options { margin: 14px 0 22px; }
.call-options summary { color: var(--ink-2); font-size: 14px; padding: 10px 0; cursor: pointer; }
.call-options .toolbar { margin: 8px 0; flex-wrap: wrap; }
.inbox-list { gap: 0; border: 1px solid var(--line); border-radius: 16px; overflow: hidden; }
.inbox-call { grid-template-columns: minmax(0, 1fr) auto; border: 0; border-bottom: 1px solid var(--line); border-radius: 0; padding: 24px; gap: 22px; background: var(--surface); }
.inbox-call:last-child { border-bottom: 0; }
.inbox-call:hover { transform: none; }
.inbox-call .call-head { justify-content: flex-start; gap: 14px; flex-wrap: wrap; }
.inbox-call .caller-number { font-size: 19px; font-weight: 700; font-variant-numeric: tabular-nums; letter-spacing: .015em; overflow-wrap: anywhere; }
.inbox-call .call-sub { margin-top: 7px; font-size: 14px; white-space: normal; }
.call-summary { color: var(--ink-2); font-size: 15px; line-height: 1.65; margin: 12px 0 0; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.call-attention { display: flex; align-items: center; gap: 7px; color: var(--warn); font-size: 14px; font-weight: 600; margin-top: 12px; }
.badge.neutral { color: var(--ink-2); background: var(--surface-3); border-color: var(--line); }
.badge.neutral .dot { display: none; }
#calls-more { margin-top: 18px; }
.connection-strip { display: flex; justify-content: space-between; align-items: center; gap: 16px; color: var(--ink-2); font-size: 14px; padding-bottom: 22px; border-bottom: 1px solid var(--line); margin-bottom: 26px; }
.connection-strip > span { display: flex; align-items: center; gap: 8px; }
.connection-strip .ic { color: var(--good); }
.business-hint { margin: 18px 0; color: var(--ink-2); line-height: 1.7; max-width: 720px; }
.business-search { margin: 24px 0 16px; max-width: 420px; }
.business-records { border: 1px solid var(--line); border-radius: 16px; overflow: hidden; }
.business-row { display: grid; grid-template-columns: minmax(0, 1fr) auto auto; align-items: center; gap: 22px; padding: 22px 24px; background: var(--surface); border-bottom: 1px solid var(--line); }
.business-row:last-child { border-bottom: 0; }
.business-row-copy { min-width: 0; }
.business-row-copy strong { font-size: 17px; display: block; overflow-wrap: anywhere; }
.business-row-copy small { color: var(--ink-2); font-size: 14px; display: block; margin-top: 7px; }
.business-row-copy p { color: var(--ink-2); margin: 8px 0 0; font-size: 14px; overflow-wrap: anywhere; }
.business-row.is-off { background: var(--bg-2); }
.business-row .quick-switch { min-width: 90px; min-height: 44px; display: flex; gap: 10px; background: transparent; border: 0; padding: 8px 0; }
.quick-switch input:focus-visible + i { outline: 3px solid var(--accent); outline-offset: 3px; }
.business-row .quick-switch b { color: var(--ink-2); font-size: 14px; min-width: 24px; }
.business-row .quick-switch.on b { color: var(--good); }
.business-footnote { color: var(--ink-3); font-size: 14px; line-height: 1.7; margin-top: 22px; }
.connect-card { padding: 48px 32px; max-width: 640px; margin: 40px auto; text-align: center; }
.connect-symbol { display: inline-flex; padding: 16px; background: var(--surface-3); border-radius: 16px; margin-bottom: 22px; }
.connect-card h2 { font-size: 24px; }
.connect-card p { color: var(--ink-2); line-height: 1.7; margin: 18px auto; max-width: 440px; }
.connect-card .btn { margin: 8px 0; }
.connect-card .muted { font-size: 14px; }
.preview-heading { margin: 24px 0 12px; }
.plain-preview { list-style: none; padding: 0; margin: 0; }
.plain-preview li { padding: 14px 0; border-bottom: 1px solid var(--line); }
.plain-preview strong, .plain-preview span { display: block; }
.plain-preview span, .plain-preview p { color: var(--ink-2); font-size: 14px; margin-top: 6px; }
@media (max-width: 760px) {
  .view-host { padding-top: 26px; }
  .home-shortcuts { grid-template-columns: minmax(0, 1fr); gap: 16px; }
  .call-inbox-tools { display: grid; }
  .call-inbox-tools .search-box { max-width: none; min-width: 0; width: 100%; }
  .segmented { display: flex; }
  .segmented button { flex: 1; padding: 10px 12px; }
  .inbox-call { grid-template-columns: minmax(0, 1fr); padding: 20px; gap: 12px; }
  .inbox-call .call-actions { border: 0; padding: 0; justify-content: flex-end; }
  .inbox-call .call-head { gap: 10px; }
  .inbox-call .caller-number { font-size: 18px; }
  .business-row { grid-template-columns: minmax(0, 1fr) auto; gap: 12px; padding: 20px; }
  .business-row-copy { grid-column: 1 / -1; }
  .business-row > .btn { justify-self: end; }
  .connection-strip { flex-wrap: wrap; gap: 8px; }
  .connect-card { margin: 20px 0; padding: 32px 20px; }
}

/* Shared column rhythm makes each action stay in a predictable place. */
.view-host { max-width: 1280px; }
.page-head { align-items: center; }
.call-inbox-tools { gap: 12px; }
.call-options { margin: 8px 0 14px; }
.inbox-columns, .inbox-call { display: grid; grid-template-columns: 220px minmax(180px, 1fr) 154px 76px; gap: 24px; align-items: center; }
.inbox-columns { background: var(--bg-2); padding: 15px 24px; border-bottom: 1px solid var(--line); color: var(--ink-3); font-size: 13px; font-weight: 650; }
.inbox-call { min-height: 122px; padding: 22px 24px; }
.inbox-call .caller-number { display: block; font-size: 17px; letter-spacing: 0; }
.inbox-call .call-sub { font-size: 13px; line-height: 1.6; }
.inbox-call .call-summary { margin: 0; font-size: 14px; line-height: 1.7; -webkit-line-clamp: 3; }
.call-summary-cell, .call-person { min-width: 0; }
.call-result { justify-self: start; }
.call-open { display: grid; place-items: center; width: 44px; height: 44px; border: 0; border-radius: 10px; background: transparent; color: var(--ink-2); }
.call-open:hover { background: var(--surface-3); color: var(--ink); }
.call-attention { font-size: 13px; line-height: 1.5; }
.business-topline { display: flex; align-items: center; justify-content: space-between; gap: 20px; }
.business-topline .connection-strip { margin: 0; padding: 0; border: 0; }
.business-hint { margin: 16px 0 22px; max-width: none; font-size: 14px; }
label.business-search { display: flex; width: 100%; max-width: none; margin: 0 0 18px; }
.business-row { grid-template-columns: minmax(0, 1fr) 100px 68px; }
.business-row > .btn { width: 68px; }
.business-row .quick-switch { width: 100px; }
.business-row-copy strong { font-weight: 650; }
.inbox-call:focus-visible, .business-row:focus-within { outline: 2px solid var(--accent); outline-offset: -2px; }
@media (max-width: 1150px) and (min-width: 761px) {
  .inbox-columns, .inbox-call { grid-template-columns: minmax(150px, 1fr) minmax(170px, 1.4fr) 76px; gap: 16px; }
  .inbox-columns { display: none; }
  .call-person { grid-column: 1; grid-row: 1; }
  .call-summary-cell { grid-column: 2; grid-row: 1 / 3; }
  .call-result { grid-column: 1; grid-row: 2; }
  .call-actions { grid-column: 3; grid-row: 1 / 3; }
}
@media (max-width: 760px) {
  .inbox-columns { display: none; }
  .inbox-call { grid-template-columns: minmax(0, 1fr) 76px; gap: 12px; min-height: 0; padding: 20px; }
  .call-person { grid-column: 1; grid-row: 1; }
  .call-summary-cell { grid-column: 1 / -1; grid-row: 3; }
  .call-result { grid-column: 1; grid-row: 2; }
  .inbox-call .call-actions { grid-column: 2; grid-row: 1 / 3; }
  .inbox-call .caller-number { font-size: 18px; }
  .inbox-call .call-summary { font-size: 15px; }
  .business-topline { display: grid; gap: 12px; }
  .business-topline .connection-strip { order: -1; }
  .business-topline .segmented { width: 100%; }
  .business-hint { margin: 16px 0 20px; }
  .business-row { grid-template-columns: minmax(0, 1fr) 68px; gap: 14px; }
  .business-row .quick-switch { justify-self: start; }
}
.quick-switch { position: relative; }
.quick-switch input { width: 1px; height: 1px; margin: 0; clip-path: inset(50%); overflow: hidden; }
#business-save-status { color: var(--ink-3); }
#business-save-status.save-failed { color: var(--bad); }
.business-topline > * { min-width: 0; }
@media (max-width: 760px) {
  .business-topline .segmented { justify-self: stretch; }
  .page-head .head-actions { width: 100%; }
  .page-head .head-actions > .btn { width: 100%; justify-content: center; }
}
@media (max-width: 760px) {
  body[data-view="system"] .page-head { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 12px; align-items: start; margin-bottom: 22px; }
  body[data-view="system"] .page-head > div:first-child { display: contents; }
  body[data-view="system"] .page-head h1 { grid-column: 1; grid-row: 1; }
  body[data-view="system"] .page-head p { grid-column: 1 / -1; grid-row: 2; margin: 0; font-size: 14px; }
  body[data-view="system"] .page-head .head-actions { grid-column: 2; grid-row: 1; width: auto; }
  body[data-view="system"] .page-head .head-actions .btn { width: auto; padding: 10px 12px; font-size: 13px; }
  .business-topline { width: 100%; }
  .business-topline .business-tabs { justify-self: stretch; width: 100%; }
}
.workspace-card:disabled { cursor: default; opacity: 1; }
.workspace-card:disabled:hover { border-color: var(--line); background: var(--surface); }
@media (max-width: 760px) {
  .call-inbox-tools, .business-topline { grid-template-columns: minmax(0, 1fr); justify-content: stretch; }
  .segmented button { font-size: 14px; }
  body[data-view="calls"] .page-head { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 12px; align-items: start; margin-bottom: 24px; }
  body[data-view="calls"] .page-head > div:first-child { display: contents; }
  body[data-view="calls"] .page-head h1 { grid-column: 1; grid-row: 1; }
  body[data-view="calls"] .page-head p { grid-column: 1 / -1; grid-row: 2; margin: 0; font-size: 14px; }
  body[data-view="calls"] .page-head .head-actions { grid-column: 2; grid-row: 1; width: auto; }
  body[data-view="calls"] .page-head .head-actions .btn { width: auto; padding: 10px 12px; font-size: 13px; }
}

/* Stable, neutral placeholders until authenticated workspace data is ready. */
.sr-only { position:absolute; width:1px; height:1px; padding:0; margin:-1px; overflow:hidden; clip:rect(0,0,0,0); white-space:nowrap; border:0; }
.skeleton { display:block; border-radius:6px; background:var(--line-strong); animation:skeleton-pulse 2s ease-in-out infinite; }
.skeleton-name { width:132px; max-width:100%; height:14px; }
.skeleton-avatar { width:36px; height:36px; flex-shrink:0; border-radius:12px; }
.skeleton-line { width:100%; height:12px; }
.skeleton-line.short { width:58%; }
.skeleton-title { width:200px; max-width:70%; height:36px; }
.loading-heading { display:grid; gap:16px; width:min(520px,100%); margin-bottom:18px; }
.loading-label { color:var(--ink-3); margin-bottom:30px; font-size:13px; }
.loading-rows { display:grid; gap:12px; }
.loading-call { min-height:126px; display:flex; align-items:flex-start; gap:18px; padding:24px; border:1px solid var(--line); border-radius:var(--r-lg); background:var(--surface); }
.loading-call > div { display:grid; gap:14px; width:100%; max-width:660px; }
.loading-call .skeleton-line:last-child { width:82%; opacity:.55; }
.loading-error { min-height:360px; justify-content:center; gap:18px; }
.loading-error h1 { font-size:clamp(24px,5vw,34px); }
.business-skeleton .loading-heading, .business-skeleton .loading-label { display:none; }
.dashboard-loading .workspace-avatar, .dashboard-loading .profile-button > span { background:transparent; }
.script-notice { position:fixed; inset:auto 20px 20px; z-index:600; padding:20px; background:var(--surface); border:1px solid var(--line); border-radius:12px; text-align:center; }
@keyframes skeleton-pulse { 50% { opacity:.45; } }
@media (prefers-reduced-motion:reduce) { .skeleton { animation:none; } }
@media (max-width:600px) { .loading-call { padding:20px 16px; gap:14px; min-height:126px; } .loading-heading { margin-top:8px; } }

/* Tool outcomes read as business records, with appointment options in a table. */
.tool-action-detail { padding:18px; }
.tool-result-lead { margin:0 0 18px; }
.tool-result-lead > strong { display:block; font-size:18px; font-weight:650; letter-spacing:-.02em; }
.tool-result-lead > p, .tool-footnote { color:var(--ink-3); font-size:13px; margin-top:5px; line-height:1.6; }
.tool-result-lead.needs-review > strong { color:var(--warn); }
.tool-table-wrap { width:100%; min-width:0; }
.tool-result-table { width:100%; border-collapse:collapse; table-layout:fixed; font-size:13px; }
.tool-result-table th { text-align:left; color:var(--ink-3); font-weight:500; padding:10px 8px; background:var(--surface); border-bottom:1px solid var(--line-strong); }
.tool-result-table td { padding:13px 8px; vertical-align:top; border-bottom:1px solid var(--line); line-height:1.55; overflow-wrap:anywhere; }
.tool-result-table td small { display:block; color:var(--ink-3); font-size:11px; margin-top:4px; }
.availability-table th:nth-child(1) { width:20%; }
.availability-table th:nth-child(2) { width:18%; }
.availability-table th:nth-child(3) { width:20%; }
.availability-table th:nth-child(4) { width:27%; }
.availability-table th:nth-child(5) { width:15%; }
.tool-facts { margin:0; }
.tool-facts > div { display:grid; grid-template-columns:minmax(90px,.7fr) minmax(0,1.3fr); gap:16px; padding:10px 0; border-bottom:1px solid var(--line); }
.tool-facts dt { color:var(--ink-3); }
.tool-facts dd { margin:0; min-width:0; }
.tool-context { margin-top:20px; border-top:1px solid var(--line); padding-top:14px; }
.tool-context > summary { cursor:pointer; color:var(--ink-2); padding:4px 0; font-size:13px; }
.tool-context[open] > summary { margin-bottom:10px; }
.tool-context .tool-result-table { margin-top:14px; }
.tool-simple-list { margin:0; padding-left:18px; }
.tool-simple-list li + li { margin-top:6px; }
@media (max-width:600px) {
  .tool-action-detail { padding:16px; }
  .tool-result-table, .tool-result-table tbody { display:block; }
  .tool-result-table thead { position:absolute; width:1px; height:1px; overflow:hidden; clip:rect(0,0,0,0); }
  .tool-result-table tr { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:12px 16px; padding:16px 0; border-bottom:1px solid var(--line); }
  .tool-result-table td { display:block; padding:0; border:0; }
  .tool-result-table td::before { content:attr(data-label); display:block; color:var(--ink-3); font-size:11px; margin-bottom:3px; }
  .availability-table td:nth-child(4) { grid-column:1 / -1; grid-row:3; }
  .tool-facts > div { display:block; }
  .tool-facts dt { font-size:12px; margin-bottom:4px; }
}

/* Prevent closed off-canvas panels from widening the mobile document. */
html { overflow-x: clip; }
.turn-copy p { white-space: pre-wrap; overflow-wrap: anywhere; }

.conversation-reference{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 0;border-bottom:1px solid var(--line);margin-bottom:16px}.conversation-reference>div{min-width:0}.conversation-reference span{display:block;font-size:12px;color:var(--ink-2);margin-bottom:6px}.conversation-reference code{font-size:12px;overflow-wrap:anywhere;user-select:all}.conversation-reference button{flex-shrink:0}

.inbox-call .call-actions{flex-direction:column;gap:8px;align-items:center}.inbox-call [data-copy-conversation]{font-size:12px;padding:6px 8px;white-space:nowrap}

/* Client-owned assistant information */
.client-draft-banner{background:var(--accent-wash-2);border:1px solid var(--line-strong);border-radius:14px;padding:18px 22px;margin:18px 0;color:var(--ink-2)}
.client-draft-banner p{margin:5px 0 0;line-height:1.5}
.client-tabs{display:flex;gap:6px;border-bottom:1px solid var(--line,#dce5e0);margin:24px 0}
.client-tabs button{border:0;background:transparent;padding:13px 16px;font:inherit;font-weight:600;cursor:pointer;border-bottom:3px solid transparent}
.client-tabs button[aria-selected=true]{color:var(--accent);border-bottom-color:var(--accent)}
.client-tabs span{font-size:12px;margin-left:5px;color:var(--ink-3)}
.client-section-head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:20px}
.client-section-head h2{margin:0 0 6px}.client-section-head p{margin:0;color:var(--ink-2);line-height:1.5;max-width:620px}
.client-setting-row{padding:22px;display:flex;align-items:center;gap:24px;margin-bottom:12px}
.client-setting-copy{flex:1;min-width:0;overflow-wrap:anywhere}.client-setting-copy p{white-space:pre-wrap;line-height:1.6;margin:8px 0}.client-setting-copy small{color:var(--ink-2);line-height:1.6}
.client-row-heading{display:flex;align-items:center;flex-wrap:wrap;gap:12px}.client-row-heading h3{margin:0}
.client-state{font-size:12px;border-radius:6px;padding:4px 8px;background:var(--surface-3);color:var(--ink-2);white-space:nowrap}
.client-row-actions{display:flex;align-items:center;gap:20px}.client-toggle{display:flex;align-items:center;gap:9px;font-size:13px;cursor:pointer;min-height:44px}.client-toggle input{accent-color:var(--accent);width:19px;height:19px;flex-shrink:0}
.client-content-form{display:grid;gap:18px;padding-top:12px}.client-content-form fieldset{border:1px solid var(--line);border-radius:10px;padding:14px;min-width:0}.client-content-form legend{font-weight:600}.client-content-form fieldset p{font-size:13px;line-height:1.5;color:var(--ink-2);margin:0 0 12px}.client-content-form textarea{min-height:105px}.client-content-form [hidden]{display:none!important}.client-form-review{font-size:13px;color:var(--ink-2);line-height:1.5}.client-form-error{color:var(--bad);line-height:1.5;margin:0}.client-form-error:empty{display:none}.client-content-form>small{color:var(--ink-2)}.client-empty{padding:30px}.client-empty p{line-height:1.5;color:var(--ink-2)}
@media(max-width:640px){.client-section-head,.client-setting-row{align-items:stretch;flex-direction:column;gap:14px}.client-row-actions{justify-content:space-between}.client-tabs{gap:0}.client-tabs button{padding:12px 9px;flex:1}.client-setting-row{padding:18px}.client-content-form .form-grid{grid-template-columns:1fr}.client-draft-banner{padding:16px}.client-content-form input{min-width:0;width:100%}.client-content-form input[type=checkbox]{width:19px}}

@media(max-width:640px){.client-tabs button{font-size:14px;white-space:nowrap}.client-tabs span{display:none}}